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Quick commerce in India and changing consumer shopping habits

Why Indian Consumers Are Making Quick Commerce a Habit, and What It Means for Your Brand

Why Indian Consumers Are Making Quick Commerce a Habit, and What It Means for Your Brand

Quick commerce in India is turning from a convenience into a daily habit for Indian shoppers, and the numbers suggest it is still early. A joint report by Google and Redseer released in October 2026 puts India’s quick commerce market at about $13 billion in FY2026 and projects it could reach about $90 billion by FY2031. For brands, this changes where shoppers find products and who wins the shelf. This post explains the data, what is driving repeat use, the risks to keep in view and how a specialist quick commerce marketing agency can help a brand grow its revenue on these platforms.

Key takeaways (The TL;DR)

  • Google and Redseer estimate India’s quick commerce market at about $13 billion in FY2026, with a projection of up to $90 billion by FY2031, or roughly 5 percent of Indian retail.
  • Blinkit reported 31.8 million average monthly transacting customers in the April to June 2026 quarter, up from 16.9 million a year earlier, while Swiggy reported Instamart gross order value of Rs 7,907 crore for the same quarter, up about 40 percent.
  • Growth is spreading from groceries to beauty, home and electronics, and from metros to smaller cities, so more categories will be sold by pin code and by speed.
  • Brands win on quick commerce through availability, discoverability and efficient advertising, and these are marketing jobs as much as supply jobs.

How Big Is Quick Commerce in India?

According to the Google and Redseer report, titled Think Quick Commerce: Unlocking the $90B Opportunity, the market is about $13 billion in FY2026 and could grow at 41 to 48 percent a year to reach about $90 billion by FY2031. That would take quick commerce to about 5 percent of total Indian retail. The report also projects monthly transacting users to cross 100 million, with metro users rising from about 28 million to about 50 million and non-metro users reaching 55 to 60 million across roughly 300 cities.

MeasureGoogle and Redseer estimate
Market size, FY2026About $13 billion
Projection, FY2031About $90 billion, 5 to 7 times today’s size
Share of Indian retailAbout 5 percent by FY2031
Monthly transacting usersProjected to cross 100 million
Metro wallet shareFrom about 6 percent of retail spend today to 20 to 23 percent by FY2031
Non-grocery categoriesFrom about $3 billion to $21 to 27 billion by FY2031
Festive seasonSales projected to grow 110 percent year on year, about 18 percent of online festive spend

These are forecasts, not results, and it is not always clear whether such figures are measured as gross order value or net sales. Treat them as a direction of travel rather than a promise.

Why Shoppers Are Making It a Habit

The pull is speed and convenience, but the habit forms because the range keeps widening. Redseer and Google expect non-grocery categories such as beauty, personal care, home essentials and electronics to grow several times over, which gives shoppers more reasons to open the app each week. Awareness of quick commerce is already above 95 percent in the report. The main hurdles that remain are small basket sizes, freshness and trust, which is where platforms and brands are investing.

The platform numbers point the same way. In the quarter from April to June 2026, Eternal’s Q1 FY27 results showed Blinkit with 31.8 million average monthly transacting customers, up from 16.9 million a year earlier, and 2,443 dark stores, up from 1,544. Swiggy reported Instamart gross order value of Rs 7,907 crore for the same quarter, up about 40 percent year on year, across 1,171 dark stores in 131 cities, and said Instamart reached contribution breakeven in May 2026.

PlatformLatest reported figure (April to June 2026)
Blinkit31.8 million average monthly transacting customers; 2,443 dark stores
Swiggy InstamartGross order value of Rs 7,907 crore, up about 40 percent year on year; 1,171 dark stores in 131 cities
Zepto, Amazon Now, Flipkart Minutes, BigBasketAlso scaling, but this post uses only figures we could verify from published reports

What This Means for Brands

Your shelf is now a pin code

On quick commerce, a product exists only where the nearby dark store has it in stock. Availability by city and pin code decides whether an ad can convert at all.

Discoverability is won on the app

Shoppers search inside Blinkit, Zepto, Swiggy Instamart, Amazon Now, Flipkart Minutes and BigBasket, and they see a handful of results. Listing quality, ratings, keywords and sponsored placements decide who gets the order.

Advertising has to be efficient

Ad costs can climb quickly when competitors bid for the same keywords. Brands track total return on ad spend and total advertising cost of sale, so they can see what sponsored spend contributes to overall sales, not only to ad-attributed sales.

Assortment and pricing matter

Pack sizes, price points and trade terms affect both sales and margin. Small baskets make pack design and bundling more important than they are in other channels.

Keep the Risks in View

Growth does not remove the hard parts. Eternal’s management described the quarter as the most competitive so far, with rivals acquiring customers mainly through discounts, and said it expects that to ease. Small baskets, freshness and trust are still real constraints in the Redseer and Google report. For a brand, that means growing deliberately: pick the platforms and cities where you can keep stock, protect margin and measure what each rupee of advertising returns.

How AKOI Helps Brands Grow on Quick Commerce

AKOI describes itself as a specialist quick commerce marketing agency, and its quick commerce work covers day-to-day account management, catalogue management, advertising, pricing and P&L management, trade terms negotiation and joint business planning across Blinkit, Zepto, Swiggy Instamart, Amazon Now, Flipkart Minutes and BigBasket. Our team works at dark store and pin code level, so advertising follows availability. Learn more about our quick commerce marketing services, or see the wider work in our portfolio.

The results below are published by AKOI on its quick commerce page. They show what was achieved for individual brands in specific periods, and results will vary with the brand, category, stock position and period.

Brand (described)PlatformPublished resultPeriod
Staples brandQuick commerce platformsMonthly GMV grew from Rs 12.1 lakh to Rs 1.19 croreOne financial year
Chocolate brandQuick commerce platformsGMV grew from Rs 6.6 lakh to Rs 68 lakhThree months
Edible oil and ghee brandSwiggy InstamartRevenue grew from Rs 6.4 lakh to Rs 22.5 lakh, with T-ACOS falling from 36 to 8.5 percentOne quarter
Gourmet brandBlinkitGMV grew from Rs 2.2 lakh to Rs 11.4 lakh, with T-ACOS falling from 59 to 22.5 percentOne quarter

If you would like a view of where your brand stands, our team can review your availability, listings and ad structure on each platform and suggest where to focus first.

A 30-Day Checklist for Brands Starting on Quick Commerce

  • Pick the cities and platforms where you can keep stock reliably.
  • Check availability by pin code before spending on ads.
  • Fix your top listings: titles, images, pack sizes, keywords and ratings.
  • Start with a controlled ad budget and track total return on ad spend and total advertising cost of sale.
  • Review price points, bundles and trade terms against your margin.
  • Plan for peaks such as Diwali, and test before the rush.

Frequently Asked Questions

How big is quick commerce in India?

Google and Redseer estimate India’s quick commerce market at about $13 billion in FY2026, with a projection of up to $90 billion by FY2031. These are forecasts and may change.

Is quick commerce the future of retail in India?

The data points to a large and growing channel, expected to reach about 5 percent of Indian retail by FY2031 according to Google and Redseer. It complements general trade, modern trade and marketplaces and is unlikely to replace them.

Which are the main quick commerce platforms in India?

The main platforms include Blinkit, Zepto, Swiggy Instamart, Amazon Now, Flipkart Minutes and BigBasket.

How can a brand grow revenue on quick commerce?

Keep stock available at the pin codes you advertise to, improve listings and ratings, run efficient sponsored ads, and review pricing and pack sizes against margin.

What does a quick commerce marketing agency do?

It manages listings and catalogues, runs advertising on each platform, tracks stock and availability, advises on pricing and trade terms and reports on sales and return on ad spend.

Are quick commerce ads profitable?

It depends on the category, margins, competition and stock. Track total return on ad spend and total advertising cost of sale against your own break-even point, and scale only what beats it.

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